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Search our knowledge base for answers to your questions about your account, payments, and security.

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Our support team is available 24/7 to assist you.

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Getting Started

Everything you need to know about setting up your new Tubali account.

How do I verify my identity?

Identity verification is quick and secure. Upload a government ID and take a selfie.

Is there a minimum deposit required?

No minimum deposit. You can start investing with any amount.

How do I reset my transaction PIN?

Visit Settings > Security > Reset PIN or contact support.

Can I use Tubali abroad?

Yes, Tubali works globally. Check our supported countries list.

How long do transfers take?

Most transfers complete within 1-2 business days.

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